Last Updated: June 2025
1. Introduction
This Privacy Policy ("Policy") explains how 12Binggo ("we", "us", "the
Company") collects, uses, stores, and protects personal information
provided by users ("you", "the player") of the 12Binggo website and
gaming platform located at https://12binggo.net.
We are committed to protecting the privacy of all our players in
accordance with Republic Act No. 10173, also known as the Data Privacy Act
of 2012, and its Implementing Rules and Regulations (IRR). This Policy
applies to all personal information we process about registered and
unregistered visitors to the 12Binggo platform.
By using the 12Binggo platform, registering an account, or placing a bet,
you confirm that you have read and understood this Privacy Policy and that
you consent to the processing of your personal data as described herein.
If you do not agree, please discontinue use of the platform.
Plain language version: We collect your info to run
your account and keep things safe. We do not sell it, and you can ask us
to show you, fix, or delete it at any time. Ayan lang yun, Kabayan.
2. What Personal Data We Collect
Depending on how you interact with the 12Binggo platform, we may collect
the following categories of personal information:
Identity and Contact Information
- Full legal name, date of birth, nationality
- Email address and mobile phone number
- Residential address (barangay, city/municipality, province, zip code)
- Government-issued ID number (e.g., PhilSys, driver's licence, passport)
Account and Transaction Data
- Username and encrypted password hash
- Deposit and withdrawal history, bet records, and game activity logs
- GCash, Maya, or bank account numbers used for transactions
- Bonus and promotion claims
Technical and Usage Data
- IP address, device type, browser type, and operating system
- Pages visited, session duration, and click-stream data
- Geolocation data (country/region level only, not precise GPS)
- Cookie identifiers and analytics tags
Communications Data
- Messages sent to our customer support team via chat, email, or ticket
- Feedback, survey responses, and promotional opt-in preferences
3. How We Collect Your Data
12Binggo collects personal information through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or claim a promotion.
- Automatically — through cookies, server logs, and analytics tools as you browse and use the platform.
- From third parties — such as payment processors (GCash, Maya, BDO, etc.) for transaction verification, and identity verification providers for KYC compliance.
We only request data that is necessary for the specific purpose it is
collected for. We do not collect sensitive personal information such as
biometrics, health data, or religious affiliation unless required by law.
4. How We Use Your Personal Data
12Binggo processes your personal information for the following lawful
purposes:
- To create and manage your 12Binggo account and verify your identity.
- To process deposits, withdrawals, and betting transactions securely.
- To comply with our KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations under Philippine law.
- To detect, investigate, and prevent fraud, cheating, and other prohibited activities.
- To communicate with you about your account, transactions, and support requests.
- To send you promotional communications — only if you have opted in to receive them.
- To improve our platform, products, and services through analytics and user feedback.
- To comply with orders from regulatory bodies, courts, or law enforcement agencies.
We process your data only when we have a lawful basis to do so, including
your consent, the performance of a contract, compliance with a legal
obligation, or a legitimate interest that does not override your rights.
5. When We Share Your Data
12Binggo does not sell your personal data. We may share it only in the
following limited and controlled circumstances:
- Payment providers — GCash, Maya, BDO, BPI, UnionBank, and other processors to complete transactions.
- Identity verification partners — to complete KYC checks required for account verification and large withdrawals.
- IT and platform service providers — cloud hosting, cybersecurity, and analytics vendors who are contractually bound to maintain confidentiality and comply with the DPA.
- Regulatory authorities — such as the Philippine Amusement and Gaming Corporation (PAGCOR), the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and law enforcement, when legally required.
- Affiliates — only if necessary for operating shared services, under strict data protection agreements.
Any third party that receives your data on our behalf is required to
process it only for the purposes we specify, maintain appropriate security
measures, and comply with the Data Privacy Act of 2012.
6. Cookies and Tracking Technologies
12Binggo uses cookies and similar tracking technologies to improve your
experience on the platform. Cookies are small text files stored on your
device when you visit our website. Here is what we use them for:
- Essential cookies — required for the platform to function, including keeping you logged in and maintaining your session security.
- Analytics cookies — help us understand how players use the platform so we can improve it. Data is aggregated and anonymised.
- Preference cookies — remember your language and display settings so you do not have to reconfigure them each visit.
You can manage cookie preferences through your browser settings. Note that
disabling essential cookies may prevent parts of the platform from
functioning correctly.
7. Data Security
We take the security of your personal data seriously. 12Binggo implements
industry-standard technical and organisational measures to protect your
information from unauthorised access, alteration, disclosure, or destruction:
- 256-bit SSL/TLS encryption for all data in transit.
- AES-256 encryption for sensitive data at rest, including payment details.
- Two-factor authentication (2FA) available for all player accounts.
- Regular security audits and penetration testing by independent parties.
- Strict internal access controls — only authorised personnel can access personal data, and only to the extent necessary for their role.
- Secure data centres with physical access restrictions and 24/7 monitoring.
Your part matters too: Keep your password strong and
unique. Never share your login credentials, not even with 12Binggo
support — we will never ask for your password.
8. Data Retention
12Binggo retains personal data only for as long as necessary to fulfil
the purposes for which it was collected, or as required by applicable
Philippine law and regulation. General retention guidelines are as follows:
- Account information is retained for the duration of your account plus 5 years after account closure, in line with AMLC requirements.
- Transaction records (deposits, withdrawals, bets) are retained for a minimum of 5 years.
- KYC documents are retained for at least 5 years from the date of the last transaction.
- Support correspondence is retained for 2 years from the date of the last interaction.
- Marketing preferences and communication logs are retained until you withdraw consent or close your account.
When data reaches the end of its retention period, it is securely deleted
or anonymised so it can no longer be attributed to any individual.
9. Your Rights Under the Data Privacy Act
As a data subject under Philippine law, you have the following rights
in relation to your personal information held by 12Binggo:
| Right |
What It Means |
| Right to be Informed |
Know what data we collect, why we collect it, and how we use it — that is exactly what this Policy is for. |
| Right to Access |
Request a copy of the personal data we hold about you at any time. |
| Right to Rectification |
Ask us to correct inaccurate or incomplete personal information in your account. |
| Right to Erasure |
Request deletion of your personal data, subject to our legal retention obligations. |
| Right to Data Portability |
Receive your personal data in a structured, machine-readable format for transfer to another provider. |
| Right to Object |
Object to certain types of processing, including direct marketing communications. |
| Right to Damages |
Claim compensation if you suffer harm as a result of inaccurate, incomplete, or falsely processed personal data. |
To exercise any of these rights, email our Data Privacy Officer at
privacy@12binggo.net with
the subject line "Data Subject Request". We will respond within the
timeframes required by the NPC.
10. Children and Minors
12Binggo does not knowingly collect personal information from anyone
under the age of 18. Our platform is strictly for adults. If we discover
that a minor has submitted personal data to us, we will delete it
immediately and close the associated account.
If you are a parent or guardian and believe your child has created a
12Binggo account or submitted personal information without your consent,
please contact us immediately at support@12binggo.net.
11. Updates to This Privacy Policy
12Binggo may update this Privacy Policy from time to time to reflect
changes in our data practices, legal requirements, or platform features.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered players via email or in-platform notification for significant changes.
- Provide a prominent notice on the platform homepage where appropriate.
We encourage you to review this Policy periodically. Continued use of
the 12Binggo platform after any update constitutes your acceptance of
the revised terms.
